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Hearing Hub
FAQs
Common questions about
Hearing Aids and Precision Hearing
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How do I know if I need hearing aids?There are several signs that may indicate you could benefit from hearing aids. Common symptoms include: Frequently asking others to repeat themselves Turning up the volume on the TV or phone louder than others prefer Difficulty hearing in noisy environments like restaurants or group conversations Feeling like people are mumbling or not speaking clearly Trouble hearing on the phone or understanding speech from a distance. If you're experiencing any of these issues, the best first step is to schedule a hearing assessment. At Precision Hearing, we’ll perform a comprehensive hearing evaluation and discuss whether hearing aids—or other solutions—are appropriate for your hearing needs and lifestyle.
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Are hearing aids comfortable to wear?Most people find that hearing aids are comfortable to wear once they adjust to them. Today’s hearing aids are designed to be lightweight, discreet, and custom-fitted to your ears, which helps reduce any discomfort. When you first start wearing them, it’s normal to go through a short adjustment period as your ears and brain get used to new sounds. Our audiologists at Precision Hearing work closely with you to ensure the fit is right and make any necessary adjustments to improve comfort. If you ever feel irritation, soreness, or pressure while wearing your hearing aids, we encourage you to book an appointment. We’ll check the fit and make modifications so your hearing aids feel as natural as possible.
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How do I know which hearing aids are best for me?Our Audiologist will help you evaluate the best hearing aids for you, taking into consideration the following factors: Degree and type of hearing loss detected from our assessments will determine these factors. Lifestyle and listening needs: Active individuals may benefit from features like noise reduction and directional microphones. Manual dexterity and styles: Smaller styles may be challenging for some individuals. We have various styles, sizes and designs to suit everyone's needs. Budget: We offer a range of technology levels and price points.
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What if I am not satisfied with my hearing aids?If you purchased your hearing aids from Precision Hearing, please book an appointment with us. Our audiologist will thoroughly check your devices for any issues, including cleaning, recalibration, and performance adjustments to ensure they’re working optimally for you. If you still feel completely unsatisfied, we offer a 60-day money-back guarantee for your peace of mind. If your hearing aids were purchased from another clinic or provider, we’re still here to help. Simply schedule an appointment, and our audiologist will perform a comprehensive hearing assessment and discuss possible solutions to improve your hearing experience.
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How much do hearing aids cost?The cost varies depending on the technology level and features. Our Audiologist will discuss pricing and financing options during your consultation.
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How do I know if I need a hearing assessment?Difficulty hearing conversations, especially in noisy environments Frequently asking others to repeat themselves Turning up the volume of the TV or radio higher than others prefer Ringing in the ears (tinnitus) Feeling like one ear is plugged or full Difficulty understanding speech on the phone Withdrawing from social situations due to difficulty hearing Family and friends may have observed changes in your hearing. If you experience any of these symptoms, it's a good idea to get your hearing checked by a healthcare professional. Early detection and intervention can help minimise the impact of hearing loss on your life.
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What can I expect from my first hearing assessment?A self-evaluation questionnaire. Examination of the outer ear, ear-drum and auditory canal. A full audiometric test, including speech discrimination testing. A full explanation of the results. An in-depth lifestyle assessment where we find out more about your individual needs and requirements. Reports to your GP or ENT Specialists if required.
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Is there parking on-site?Yes, we have three parking spaces available for our clients.
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Where are you located and what are your hours?Our clinic is based in the centre of Histon, Cambridge. Opening hours are: Monday to Friday: 9am-6pm Saturday: 9am-1pm Sunday: Closed
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Do you provide home-visits?Yes, we do. At Precision Hearing, we understand that mobility challenges can make it difficult to attend in-person appointments. That’s why we offer home visit services for individuals who are unable to travel to the clinic. Our goal is to ensure accessible, high-quality hearing care for everyone. If you or a loved one has mobility difficulties, please contact us to arrange a convenient home appointment with our audiologist.
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Do you offer hearing aid batteries and accessories?Yes, we do. We stock a full range of hearing aid batteries and accessories right here in our clinic, including: Batteries in all common sizes Cleaning kits Wax guards and domes Hearing aid cases and other helpful tools. Feel free to stop by the clinic or contact us if you need supplies or have questions about what’s compatible with your device.
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What should I do if my hearing aid stops working?If your hearing aid stops working, we recommend you contact us. Our audiologist at Precision Hearing can inspect your device, diagnose the issue, and carry out any necessary cleaning, repairs, or adjustments to get you hearing clearly again.
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How do I clean and care for my hearing aids?Taking care of your hearing aids is essential to keep them working well and lasting longer. Here are a few simple tips for daily care: Wipe them down daily: Use a clean, dry cloth to gently wipe away any earwax or moisture. Avoid water and moisture: Keep your hearing aids dry—never wear them in the shower, swimming, or while using hairspray or other sprays. Store them safely: When not in use, store your hearing aids in a protective case to prevent moisture buildup. Change filters and batteries regularly: Follow your audiologist’s guidance for replacing wax guards, filters, and batteries. Inspect for damage: Look for any signs of wear or blockage and contact us if anything seems off. At Precision Hearing, we also offer professional cleanings and maintenance checks. If you're unsure about cleaning your devices or notice performance issues, simply book an appointment—we’re happy to help you keep your hearing aids in top shape.
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Can you adjust or repair my current hearing aids?Yes, we can. Whether your hearing aids were purchased from Precision Hearing or another clinic, our audiologists are happy to help with adjustments, reprogramming, and repairs. We’ll start by assessing your hearing aids and your current hearing needs. In many cases, simple tuning or cleaning can greatly improve performance. If repairs are needed, we can often handle them in-house—or arrange service through the manufacturer if required.
Reviews
What our clients say
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